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Version: React Native SDK

Hooks

Set hooksโ€‹

You can define custom hooks to be executed on various events.

Thanks to this you will be able to interact with your application when a survey appears, or execute some custom code when a survey is submitted.

You can define hooks on initSdk(), startSurvey(), and startMessage() commands. Hooks are all optional.

Available hooksโ€‹

Hook NameAvailable on initSdk()Available on startSurvey()Available on startMessage()
onSurveyShowedYes โœ…Yes โœ…Yes โœ…
onMessageShowedYes โœ…Yes โœ…Yes โœ…
onSurveyStartedYes โœ…Yes โœ…Yes โœ…
onMessageStartedYes โœ…Yes โœ…Yes โœ…
onQuestionRepliedYes โœ…Yes โœ…Yes โœ…
onSurveyCompletedYes โœ…Yes โœ…Yes โœ…
onMessageCompletedYes โœ…Yes โœ…Yes โœ…
onSurveyHiddenYes โœ…Yes โœ…Yes โœ…
onMessageHiddenYes โœ…Yes โœ…Yes โœ…
onAppStoreRatingTriggeredYes โœ…Yes โœ…Yes โœ…
onReadyYes โœ…No โŒNo โŒ
onSurveyDisplayAllowedYes โœ…No โŒNo โŒ
onMessageDisplayAllowedYes โœ…No โŒNo โŒ

Set hooks on SDK initโ€‹

initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{
isConnected: false,
age: 29,
product: "iPhone 13",
email: "support@screeb.app",
},
{
version: "1.0.0",
onReady: (payload: any) => {
console.log("onReady", payload);
},
onSurveyDisplayAllowed: (payload: any) => {
console.log("onSurveyDisplayAllowed", payload);
// return false to prevent display
return true;
},
}
);

Set hooks on survey startโ€‹

startSurvey(
"<survey-id>",
true, // allowMultipleResponses
{}, // hiddenFields
true, // ignoreSurveyStatus
{
version: "1.0.0",
onSurveyShowed: (payload: any) => {
console.log("onSurveyShowed", payload);
},
}
);

Set hooks on message startโ€‹

startMessage(
"<message-id>",
true, // allowMultipleResponses
{}, // hiddenFields
true, // ignoreMessageStatus
{
version: "1.0.0",
onMessageShowed: (payload: any) => {
console.log("onMessageShowed", payload);
},
}
);

onSurveyShowedโ€‹

Called when a survey is showed.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onSurveyShowed: (payload: any) => {
console.log("onSurveyShowed", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
survey: {
id: string,
survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
survey_size: 25 | 50 | 75 | 100 | 125 | 150,
survey_format: "conversational" | "cards",
},
response: {
id: string,
items: {
question: {
id: string;
title: string;
type: "text" | "video";
url: string;
};
answer: {
fields: {
type: "string" | "number" | "boolean" | "none" | "time" | "url";
},
text: string;
number: number;
boolean: boolean;
time: Date;
url: string;
}[] | undefined;
replied_at: Date | undefined;
}[];
},
user: {
anonymous_id: string,
user_id: string,
}
}

onSurveyStartedโ€‹

Called when a survey is started.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onSurveyStarted: (payload: any) => {
console.log("onSurveyStarted", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
survey: {
id: string,
survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
survey_size: 25 | 50 | 75 | 100 | 125 | 150,
survey_format: "conversational" | "cards",
},
response: {
id: string,
},
user: {
anonymous_id: string,
user_id: string,
}
}

onQuestionRepliedโ€‹

Called when a question is replied.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onQuestionReplied: (payload: any) => {
console.log("onQuestionReplied", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
survey: {
id: string,
survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
survey_size: 25 | 50 | 75 | 100 | 125 | 150,
survey_format: "conversational" | "cards",
},
response: {
id: string,
status: "started" | "ended" | "closed" | "interrupted"
question: {
id: string;
title: string;
type: "text" | "video";
url: string;
};
answer: {
fields: {
type: "string" | "number" | "boolean" | "none" | "time" | "url";
},
text: string;
number: number;
boolean: boolean;
time: Date;
url: string;
};
items: {
question: {
id: string;
title: string;
type: "text" | "video";
url: string;
};
answer: {
fields: {
type: "string" | "number" | "boolean" | "none" | "time" | "url";
},
text: string;
number: number;
boolean: boolean;
time: Date;
url: string;
}[] | undefined;
replied_at: Date | undefined;
}[];
},
user: {
anonymous_id: string,
user_id: string,
}
}

onSurveyCompletedโ€‹

Called when a survey is completed.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onSurveyCompleted: (payload: any) => {
console.log("onSurveyCompleted", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
survey: {
id: string,
survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
survey_size: 25 | 50 | 75 | 100 | 125 | 150,
survey_format: "conversational" | "cards",
},
response: {
id: string,
items: {
question: {
id: string;
title: string;
type: "text" | "video";
url: string;
};
answer: {
fields: {
type: "string" | "number" | "boolean" | "none" | "time" | "url";
},
text: string;
number: number;
boolean: boolean;
time: Date;
url: string;
}[] | undefined;
replied_at: Date | undefined;
}[];
},
user: {
anonymous_id: string,
user_id: string,
}
}

onSurveyHiddenโ€‹

Called when a survey is hidden.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onSurveyHidden: (payload: any) => {
console.log("onSurveyHidden", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
survey: {
id: string,
survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
survey_size: 25 | 50 | 75 | 100 | 125 | 150,
survey_format: "conversational" | "cards",
},
response: {
id: string,
hide_reason: "started" | "ended" | "closed" | "interrupted",
items: {
question: {
id: string;
title: string;
type: "text" | "video";
url: string;
};
answer: {
fields: {
type: "string" | "number" | "boolean" | "none" | "time" | "url";
},
text: string;
number: number;
boolean: boolean;
time: Date;
url: string;
}[] | undefined;
replied_at: Date | undefined;
}[];
},
user: {
anonymous_id: string,
user_id: string,
}
}

onAppStoreRatingTriggeredโ€‹

Called when an App Store Rating question is triggered.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onAppStoreRatingTriggered: (payload: any) => {
console.log("onAppStoreRatingTriggered", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
user: {
anonymous_id: string,
user_id: string,
}
}

onReadyโ€‹

Called when the SDK is ready. Only available on initSdk().

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onReady: (payload: any) => {
console.log("onReady", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
user: {
anonymous_id: string,
user_id: string,
}
}

onSurveyDisplayAllowedโ€‹

Called before a survey display to allow it or not. Only available on initSdk(). Return a boolean value. Return false to prevent display.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onSurveyDisplayAllowed: (payload: any) => {
console.log("onSurveyDisplayAllowed", payload);
// return false to prevent display
return true;
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
survey: {
id: string,
},
user: {
anonymous_id: string,
user_id: string,
}
}

onMessageShowedโ€‹

Called when a message is showed.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onMessageShowed: (payload: any) => {
console.log("onMessageShowed", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
message: {
message_size: 25 | 50 | 75 | 100 | 125 | 150,
id: string | null,
},
response: {
id: string,
items: {
question: {
id: string;
title: string;
type: "text" | "video";
url: string;
};
answer: {
fields: {
type: "string" | "number" | "boolean" | "none" | "time" | "url";
},
text: string;
number: number;
boolean: boolean;
time: Date;
url: string;
}[] | undefined;
replied_at: Date | undefined;
}[];
},
user: {
anonymous_id: string,
user_id: string,
}
}

onMessageStartedโ€‹

Called when a message is started.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onMessageStarted: (payload: any) => {
console.log("onMessageStarted", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
message: {
message_size: 25 | 50 | 75 | 100 | 125 | 150,
id: string | null,
},
response: {
id: string,
},
user: {
anonymous_id: string,
user_id: string,
}
}

onMessageCompletedโ€‹

Called when a message is completed.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onMessageCompleted: (payload: any) => {
console.log("onMessageCompleted", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
message: {
message_size: 25 | 50 | 75 | 100 | 125 | 150,
id: string | null,
},
response: {
id: string,
items: {
question: {
id: string;
title: string;
type: "text" | "video";
url: string;
};
answer: {
fields: {
type: "string" | "number" | "boolean" | "none" | "time" | "url";
},
text: string;
number: number;
boolean: boolean;
time: Date;
url: string;
}[] | undefined;
replied_at: Date | undefined;
}[];
},
user: {
anonymous_id: string,
user_id: string,
}
}

onMessageHiddenโ€‹

Called when a message is hidden.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onMessageHidden: (payload: any) => {
console.log("onMessageHidden", payload);
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
message: {
message_size: 25 | 50 | 75 | 100 | 125 | 150,
id: string | null,
},
response: {
id: string,
hide_reason: "started" | "ended" | "closed" | "interrupted",
items: {
question: {
id: string;
title: string;
type: "text" | "video";
url: string;
};
answer: {
fields: {
type: "string" | "number" | "boolean" | "none" | "time" | "url";
},
text: string;
number: number;
boolean: boolean;
time: Date;
url: string;
}[] | undefined;
replied_at: Date | undefined;
}[];
},
user: {
anonymous_id: string,
user_id: string,
}
}

onMessageDisplayAllowedโ€‹

Called before a message display to allow it or not. Only available on initSdk(). Return a boolean value. Return false to prevent display.

Example
initSdk(
"<YOUR-CHANNEL-ID>",
"<USER-ID>",
{...},
{
version: "1.0.0",
onMessageDisplayAllowed: (payload: any) => {
console.log("onMessageDisplayAllowed", payload);
// return false to prevent display
return true;
},
}
);
Payload definition
{
channel: {
id: string,
type: "ios"
},
message: {
id: string,
},
user: {
anonymous_id: string,
user_id: string,
}
}