Troubleshooting

Check if ReactNative SDK is initialized correctly

Call the following Screeb method from our SDK:

import { debug } from "@screeb/react-native";
debug();

You will get contextual information about the running user session in the native logs:

Error cases

• An empty channel id means you didn't call the initSdk method.
• An empty respondent id means you exceeded your respondent quota.

Debug targeting rules

Since the targeting engine built by Screeb runs in the background, you may not understand which rules prevent your survey from being displayed to a user.

Call the following Screeb method from our SDK:

import { debugTargeting } from "@screeb/react-native";
debugTargeting();

You will get a list of available surveys and the associated targeting rules in the native logs.

The rules with a green dot 🟢 are the ones that have been validated for this user. The rules with a red dot 🔴 are not validated and may be the reason why your survey is not displayed.

iOS: "Failed to build module 'Screeb'; this SDK is not supported by the compiler"

ScreebModule.swift:1:8 Failed to build module 'Screeb'; this SDK is not supported by the compiler (the SDK is built with 'Apple Swift version 5.5.2 (swiftlang-1300.0.47.5 clang-1300.0.29.30)', while this compiler is 'Apple Swift version 5.7.1 (swiftlang-5.7.1.135.3 clang-1400.0.29.51)'). Please select a toolchain which matches the SDK.

This compilation error is raised when support for library evolution is not enabled. Please add the following configuration to your Podfile:

post_install do |installer|
    installer.pods_project.targets.each do |target|
        target.build_configurations.each do |config|
            config.build_settings['BUILD_LIBRARY_FOR_DISTRIBUTION'] = 'YES'
        end
    end
end

iOS: "Cannot load underlying module for 'Alamofire'"

Option 1

target 'abcdProject' do
  [...]

  use_frameworks!

  [...]
end

You will also need to desactivate flipper. If you can't desactivate flipper check Option 2.

Option 2

Install the cocoapods-user-defined-build-types plugin:

sudo gem install cocoapods-user-defined-build-types

Then add the following lines to your Podfile:

plugin 'cocoapods-user-defined-build-types'
enable_user_defined_build_types!

[...]

target 'abcdProject' do
  [...]

  pod "Screeb", :build_type => :dynamic_framework

  [...]
end