Hooks

Set hooks

You can define custom hooks to be executed on various events.

Thanks to this you will be able to interact with your website when a survey appears, or execute some custom code when a survey is submitted.

You can define hooks on init and survey.start commands. Hooks are all optional.

Available hooks are:

• onSurveyShowed: called when a survey is showed
• onSurveyStarted: called when a survey is started
• onQuestionReplied: called when a question is replied
• onSurveyCompleted: called when a survey is completed
• onSurveyHidden: called when a survey is hidden
• onAppStoreRatingTriggered: called when an App Store Rating question is triggered.
• onReady: called when the SDK is ready (Only available on init)

Set hooks on widget init

$screeb('init', '<website-id>', {
  hooks: {
    version: "1.0.0",
    onSurveyShowed: (payload) => {
        console.log("Survey has been showed", payload);
    },
    onSurveyStarted: (payload) => {
        console.log("Survey has been started", payload);
    },
    onQuestionReplied: (payload) => {
        console.log("Question has been replied", payload);
    },
    onSurveyCompleted: (payload) => {
        console.log("Survey has been completed", payload);
    },
    onSurveyHidden: (payload) => {
        console.log("Survey has been hidden", payload);
    },
    onAppStoreRatingTriggered: (payload) => {
        console.log("App Store Rating triggered", payload);
    },
    onReady: (payload) => {
        console.log("Screeb ready", payload);
    },
  }
});

Set hooks on survey start

$screeb("survey.start", "<survey-id>", {
  hooks: {
    version: "1.0.0",
    onSurveyShowed: (payload) => {
        console.log("Survey has been showed", payload);
    },
    onSurveyStarted: (payload) => {
        console.log("Survey has been started", payload);
    },
    onQuestionReplied: (payload) => {
        console.log("Question has been replied", payload);
    },
    onSurveyCompleted: (payload) => {
        console.log("Survey has been completed", payload);
    },
    onSurveyHidden: (payload) => {
        console.log("Survey has been hidden", payload);
    },
    onAppStoreRatingTriggered: (payload) => {
        console.log("App Store Rating triggered", payload);
    },
  },
});

Payload types

onSurveyShowed: {
    channel: {
        id: string,
        type: "widget"
    },
    survey: {
        id: string,
        survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
        survey_size: 25 | 50 | 75 | 100 | 125 | 150,
        survey_format: "conversational" | "cards",
    },
    response: {
        id: string,
        items: {
            question: {
                id: string;
                title: string;
                type: "text" | "video";
                url: string;
            };
            answer: {
                fields: {
                    type: "string" | "number" | "boolean" | "none" | "time" | "url";
                },
                text: string;
                number: number;
                boolean: boolean;
                time: Date;
                url: string;
            }[] | undefined;
            replied_at: Date | undefined;
        }[];
    },
    user: {
        anonymous_id: string,
        user_id: string,
    }
}

onSurveyStarted: {
    channel: {
        id: string,
        type: "widget"
    },
    survey: {
        id: string,
        survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
        survey_size: 25 | 50 | 75 | 100 | 125 | 150,
        survey_format: "conversational" | "cards",
    },
    response: {
        id: string,
    },
    user: {
        anonymous_id: string,
        user_id: string,
    }
}

onQuestionReplied: {
    channel: {
        id: string,
        type: "widget"
    },
    survey: {
        id: string,
        survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
        survey_size: 25 | 50 | 75 | 100 | 125 | 150,
        survey_format: "conversational" | "cards",
    },
    response: {
        id: string,
        status: "started" | "ended" | "closed" | "interrupted"
        question: {
            id: string;
            title: string;
            type: "text" | "video";
            url: string;
        };
        answer: {
            fields: {
                type: "string" | "number" | "boolean" | "none" | "time" | "url";
            },
            text: string;
            number: number;
            boolean: boolean;
            time: Date;
            url: string;
        };
        items: {
            question: {
                id: string;
                title: string;
                type: "text" | "video";
                url: string;
            };
            answer: {
                fields: {
                    type: "string" | "number" | "boolean" | "none" | "time" | "url";
                },
                text: string;
                number: number;
                boolean: boolean;
                time: Date;
                url: string;
            }[] | undefined;
            replied_at: Date | undefined;
        }[];
    },
    user: {
        anonymous_id: string,
        user_id: string,
    }
}

onSurveyCompleted: {
    channel: {
        id: string,
        type: "widget"
    },
    survey: {
        id: string,
        survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
        survey_size: 25 | 50 | 75 | 100 | 125 | 150,
        survey_format: "conversational" | "cards",
    },
    response: {
        id: string,
        items: {
            question: {
                id: string;
                title: string;
                type: "text" | "video";
                url: string;
            };
            answer: {
                fields: {
                    type: "string" | "number" | "boolean" | "none" | "time" | "url";
                },
                text: string;
                number: number;
                boolean: boolean;
                time: Date;
                url: string;
            }[] | undefined;
            replied_at: Date | undefined;
        }[];
    },
    user: {
        anonymous_id: string,
        user_id: string,
    }
}

onSurveyHidden: {
    channel: {
        id: string,
        type: "widget"
    },
    survey: {
        id: string,
        survey_position: "center-left" | "center-center" | "center-right" | "bottom-left" | "bottom-center" | "bottom-right",
        survey_size: 25 | 50 | 75 | 100 | 125 | 150,
        survey_format: "conversational" | "cards",
    },
    response: {
        id: string,
        hide_reason: "started" | "ended" | "closed" | "interrupted",
        items: {
            question: {
                id: string;
                title: string;
                type: "text" | "video";
                url: string;
            };
            answer: {
                fields: {
                    type: "string" | "number" | "boolean" | "none" | "time" | "url";
                },
                text: string;
                number: number;
                boolean: boolean;
                time: Date;
                url: string;
            }[] | undefined;
            replied_at: Date | undefined;
        }[];
    },
    user: {
        anonymous_id: string,
        user_id: string,
    }
}

onAppStoreRatingTriggered: {
    channel: {
        id: string,
        type: "widget"
    },
    user: {
        anonymous_id: string,
        user_id: string,
    }
}

onReady: {
    channel: {
        id: string,
        type: "widget"
    },
    user: {
        anonymous_id: string,
        user_id: string,
    }
}